Questions about products, wholesale, compliance, or shipping? We're here to help. Expect a response within 48 hours.
Whether you're an individual buyer, retailer, spa owner, or distributor β we welcome your inquiry.
210266605@qq.com
ACAD Global (Hong Kong)
Registered in Hong Kong SAR
Hainan & Guangdong, China
Certified cultivated agarwood plantations
Europe | Russia | Azerbaijan
DHL / FedEx express delivery
Within 48 hours (business days)
PayPal | Stripe | YooKassa | QIWI
DHL/FedEx express delivery to Europe, Russia, and Azerbaijan. 5-10 business days delivery time with tracking.
Every shipment includes CITES permit, phytosanitary certificate, commercial invoice, and packing list for smooth customs clearance.
All shipments are insured against loss or damage during transit. Claims processed within 14 days.
30-day return window for unused products in original packaging. CITES-regulated items subject to re-export permit requirements.
Are you a retailer, spa, or wellness brand interested in offering ACAD Global products? We offer competitive wholesale pricing, custom branding options, and dedicated B2B support.
Apply for Wholesale