Our Story

The ACAD Global Journey

Built on transparency, driven by sustainability, and committed to bringing the world's finest cultivated agarwood to discerning customers.

Our Mission

Redefining the Agarwood Industry Through Transparency

The global agarwood market has long been plagued by opacity β€” vague origins, questionable sourcing, and regulatory ambiguity. ACAD Global was founded to change that.

Based in Hong Kong with supply chain partnerships in Hainan and Guangdong, China, we source exclusively from certified cultivated agarwood plantations. Our Aquilaria sinensis trees are grown, nurtured, and harvested under strict agricultural protocols β€” never wild-harvested, never illegally sourced.

We believe that luxury and ethics are not mutually exclusive. Every product we sell comes with a complete compliance passport: CITES export permits, plantation certificates, SGS laboratory reports, and full origin traceability.

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By the Numbers

Our Commitment in Action

100%

Cultivated Source

Every gram of agarwood comes from certified plantations, never wild-harvested.

65%+

Gross Margin

Healthy margins enabled by direct plantation partnerships and independent distribution.

3.8%

Conversion Rate

Above industry average, driven by trust-building content and certification transparency.

23.6%

Market Growth

Annual growth in global natural incense material e-commerce (Statista, 2024).

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Sustainability

Cultivated, Not Depleted

Wild agarwood (Aquilaria spp.) is listed under CITES Appendix II due to over-harvesting threats. We exclusively work with cultivated plantations where Aquilaria trees are sustainably grown and resin is induced through controlled, non-destructive methods.

Our plantation partners in Hainan and Guangdong maintain detailed planting records, growth logs, and harvest documentation. This ensures full traceability from seedling to finished product β€” and protects wild agarwood populations for future generations.

By choosing ACAD Global, you're not just buying agarwood β€” you're supporting sustainable agriculture and responsible international trade.

Core Values

What Guides Us

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Compliance First

"First compliance, then build, then sell." We never compromise on CITES regulations or legal trade requirements.

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Radical Transparency

We publish our sourcing details, certification chain, and testing results. No vague claims, no hidden origins.

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Fair Partnerships

We work directly with plantation owners, ensuring fair compensation and long-term sustainability for local communities.

πŸ“š

Consumer Education

We actively educate our customers about agarwood β€” its origins, cultivation, and the importance of CITES compliance.

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Quality Without Compromise

Every batch is SGS-tested for resin content and authenticity. We reject any product that doesn't meet our standards.

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Global Vision

From Hainan to Munich, Moscow to Baku β€” we connect Chinese cultivated agarwood with global markets.

FAQ

Frequently Asked Questions

Is cultivated agarwood as good as wild agarwood?

Cultivated agarwood from quality plantations can match or exceed wild agarwood in resin content and aromatic quality. Modern cultivation techniques induce resin formation through controlled methods, producing consistent, high-quality results. Our SGS lab tests verify resin content on every batch.

What is CITES and why does it matter?

CITES (Convention on International Trade in Endangered Species of Wild Fauna and Flora) regulates international trade in protected species. Agarwood (Aquilaria spp.) is listed under CITES Appendix II, meaning trade is allowed but strictly regulated. We ensure every shipment carries proper CITES permits β€” protecting both the species and our customers from legal risk.

Where do your products ship from?

Our products ship from Hong Kong, leveraging the city's status as a free port with mature international logistics. We use DHL and FedEx for express delivery, with full customs documentation included. Typical delivery time is 5-10 business days to Europe, Russia, and Azerbaijan.

Do you offer wholesale/B2B pricing?

Yes. We offer competitive B2B pricing for retailers, spas, wellness centers, and distributors. Minimum order quantities apply. Please contact us through our contact page for a wholesale price list and customization options.

What payment methods do you accept?

We accept PayPal (global), Stripe (Europe/Americas), and local payment methods for Russia (YooKassa/QIWI). All transactions are secured with SSL encryption and PCI-DSS compliant payment processors.

How can I verify the authenticity of my purchase?

Every product includes a compliance passport with: CITES permit number, plantation cultivation certificate, SGS laboratory test report, and origin traceability information. You can verify these documents with the issuing authorities. We also provide batch-specific testing data upon request.

Get in Touch

Have Questions About Our Agarwood?

Whether you're a individual buyer, retailer, or distributor β€” we're here to help you discover the world of authentic cultivated agarwood.

Contact Us

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